Troubleshooting

I cannot connect to my Atmotube
When you press button - what is the LED color? Orange/red/green/blue Blinks white Blinks red
Tue, 6 Nov, 2018 at 5:12 AM
My Atmotube doesn't work
When you press button - what is the LED color? Orange/red/green/blue Blinks white Blinks red
Tue, 6 Nov, 2018 at 5:14 AM
LED lights orange/red/green/blue
Please follow the procedure: 1) reboot phone 2) reboot Atmotube by pressing button for 10 seconds 3) make sure you have only 1 phone connected to the de...
Fri, 2 Nov, 2018 at 10:58 AM
LED blinks white
White color blinking means hardware error. It may happen during incorrect sensor data reading or sensor/memory failure. STEP 1. In most cases you can easi...
Tue, 6 Nov, 2018 at 5:13 AM
LED blinks red
That means that device is in the bootloader mode. In this mode Atmotube is waiting for firmware upload. Please press Recovery on Splash screen or on Set...
Tue, 6 Nov, 2018 at 5:14 AM
My Android smartphone cannot find Atmotube when I connect it for the first time. Why?
Android system needs Location permission to find Bluetooth devices. This is designed this way because Bluetooth MAC addresses potentially can be used to det...
Fri, 2 Nov, 2018 at 11:06 AM
Why doesn’t my Atmotube charge with smartphone charger?
Probably, your smartphone charging adapter has USB Type-C port. At the moment Atmotube does not activate charging mode with such kind of adapters.  Plea...
Tue, 6 Nov, 2018 at 5:15 AM